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Responsible Gaming

Responsible Gambling at Flamingo Las Vegas Hotel & Casino

We strive to provide a safe and enjoyable gaming experience for all our guests. At Flamingo Las Vegas Hotel & Casino, we're committed to promoting responsible gambling practices that prioritize your well-being.

Safe and Balanced Gaming Habits

Gambling should be treated as entertainment rather than a source of income. It's essential to maintain a balanced lifestyle by setting limits on the amount of time and money you spend on gaming activities.

Set Realistic Expectations: Understand that wins are not guaranteed, and losses can happen even with careful planning.

Budgeting and Bankroll Management

To ensure a safe and enjoyable experience, we recommend managing your bankroll effectively. Consider setting aside funds specifically for gaming to avoid overspending.

Daily Deposit Limits: You can set daily deposit limits through our cashier cage or player services desk to control the amount you spend on gaming activities.

Deposit, Loss, Wager, and Session Limits

We offer various tools to help you maintain a healthy balance between gaming and other aspects of your life. Consider setting:

Daily Deposit Limit: Set a maximum daily deposit limit through our cashier cage or player services desk.Weekly/Monthly Deposit Limit: Adjust the frequency of deposits made to your account.Loss Limit: Self-exclude after reaching a predetermined loss amount.Wagering Limit: Establish the highest wager allowed per game session.

Reality Checks and Time Reminders

To maintain balance, take regular breaks from gaming activities. We offer tools that help you monitor and manage:

Time-Reminders: Receive notifications at set intervals to encourage breaks during gaming sessions.Self-Assessment Tools: Reflect on your gaming habits regularly to identify patterns or concerns.

Cooling-Off Periods and Self-Exclusion

For support, consider taking a cooling-off period or self-excluding from our platforms. Our responsible gambling tools include:

Cooling-Off Period: Choose from options of 24 hours, 7 days, or 30 days to suspend your gaming activities.Self-Exclusion Tool: Remove yourself completely for durations such as one year, five years, or permanently.

Account Verification and Age Restrictions

Ensuring the protection of our guests is a top priority. Verify:

Age Restrictions: Confirm that you're over the minimum age requirement (19 years) under Canadian provincial law.ID Requirements: Provide necessary identification to ensure account security and fair play adherence.

Protection for Vulnerable Players

At Flamingo Las Vegas Hotel & Casino, we prioritize protecting vulnerable players, including those with a history of addiction. If you suspect someone might be at risk:

Signs of Problematic Gambling: Be aware of red flags such as increasing betting amounts or secretiveness around gaming habits.Support Organisations and Professional Help Resources: Offer guidance to services like ConnexOntario (1-866-531-2600), the Responsible Gambling Council Canada (www.responsiblegambling.org), etc.

Responsible Bonus Usage

To ensure you're enjoying our bonuses safely, consider the following guidelines:

Bonus Terms and Conditions: Understand your bonus requirements fully before claiming them.Wagering Requirements: Only use bonuses within set wagering limits to maintain financial control.

Safer Gaming During Slots/Live Casino/Sportsbook/Promotional Play

In our various gaming sections, practice safe play by adhering to:

Slot Machines and Game Fairness: Familiarize yourself with payout percentages displayed on our slot machines.Live Casino Game Procedures: Understand the fairness of games offered in our live casino.

Mobile Gaming Awareness

When playing on-the-go or at home via mobile devices:

Download Our App Safely: Ensure you download from a trusted source, keeping your app and software up to date.Be Aware of Mobile Betting Options: Monitor all bets made while using mobile gaming options responsibly.

Family/Device Protection Measures

Protecting family members or your personal device is crucial. Consider setting:

Parental Controls for Devices: Utilize platform-based parental control tools, where available.Secure Your Account Safely: Regularly check your account security measures to maintain protection.

Account Security and Player Protection

Maintain a secure gaming environment by:

Verify ID Requirements: Ensure all necessary identification is provided when opening an account or making changes.Keep Passwords Confidential: Protect passwords with multi-factor authentication whenever available.

Compliance with Licensing Regulations

Our responsible gambling policies align with national regulations. Complying ensures fairness and safety in your gaming activities:

Fair Gaming Practices: Understand the Random Number Generator (RNG) systems powering our games to ensure randomness.Auditing of Platforms: Regular reviews by independent auditors guarantee ongoing compliance.

At Flamingo Las Vegas Hotel & Casino, we're dedicated to providing an enjoyable experience while promoting responsible gambling.